From Static to Seamless: The Importance of Clean IT Networks for VoIP Phones

If you’re experiencing dropped calls, poor audio quality, or other headaches with your hosted voice over IP (VoIP) phone system, it might be time to look at your company’s IT network. Your system relies heavily on a stable and efficient network to deliver high-quality voice calls, video conferencing, and other collaboration features. Any issues within…

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Break Free of Long-Term Business Phone Contracts

As a business owner, you sign documents almost every day. You take more time digesting some documents than others, especially multi-year vendor contracts. But after the ink dries, you move on to the next priority and typically don’t think about it again.  Many vendors give you a heads-up when the contract is about to expire,…

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Beyond Phones: Integrating All Elements of a VoIP System

When you hear the term “business phone system,” you probably default to thinking about a phone on a desk. (Or, if you’re used to old analog systems, perhaps a PBX box in an office closet.) While physical phones are typically front-and-center, the system can be much more complex, especially if you use hosted voice over…

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Don’t Be Spooked! Switching to VoIP Phones Isn’t Scary

As the Halloween season casts its spooky shadow across the world, fear and trepidation seem to be in the air. However, amidst all the ghosts, goblins, and ghouls, one fear you can confidently put to rest is switching to a Voice over IP (VoIP) business phone system. Changing to VoIP can be an empowering and…

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What to Consider When Changing Your Phone Company

Last month, we explored the many reasons a business might decide to switch to a new voice over IP (VoIP) VoIP phone company. If you have decided to make a change, it’s time to assess your needs, identify a new provider, and prepare for the transition.     Assess Your Current Needs The first step…

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Bzzz! Another Customer Text!

Business woman using business texting from UpLync

Texting has become one of the most popular forms of communication for businesses today. According to Techjury, more than 75 percent of clients want to receive offers via text message, and 41 percent would rather receive texts than emails.  Customers are more likely to open and read text messages as opposed to email as well.…

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Who Drew the Phone System Short Straw?

get help from a voip provider in Lafayette

Sam is the office manager at a local healthcare clinic. He oversees and supports all administrative staff and ensures that the clinic runs efficiently. From generating payroll to approving office supply orders, Sam covers it all. He loves his job.  Well, except one task – managing the clinic’s phone system.  It seemed easy enough at…

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Calling All Procrastinators

uplync business phones

“Don’t put off until tomorrow what you can do today.”
― Benjamin Franklin

Raise your hand if you’ve said, “That can wait until tomorrow.”

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Part 4: VoIP Business Owner Turned A.T. Thru-Hiker

Mike Bristol on a hilltop

This is the fourth in a four-part series from Guest Blogger and UpLync CEO Mike Bristol sharing his six-month epic experience running a VoIP phone business as a thru-hiker on the Appalachian Trail. I hadn’t made it off the return flight from Maine before the barrage of questions started about my Appalachian Trail (A.T.) thru-hike.…

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