Small business phone system
Break Free of Long-Term Business Phone Contracts
As a business owner, you sign documents almost every day. You take more time digesting some documents than others, especially multi-year vendor contracts. But after the ink dries, you move on to the next priority and typically don’t think about it again. Many vendors give you a heads-up when the contract is about to expire,…
Read MoreThe Pitfalls of Using Your Personal Cellphone Number for Business
In the digital age, where smartphones have become extensions of ourselves, it’s tempting to use our personal cellphone numbers for business purposes. After all, having all calls and messages in one place seems convenient. However, this convenience comes with its own set of pitfalls and drawbacks, which can have significant implications for your business and…
Read MoreRing in Success: A Year-End Checkup for Your Business Phones
As you prepare your business for the upcoming year, don’t overlook the critical aspect of your communication infrastructure – your phone system. A well-functioning and user-friendly VoIP phone system is often the first point of contact between your business and potential clients. Ensuring a seamless and positive experience for callers is paramount to leaving…
Read MoreDon’t Be Spooked! Switching to VoIP Phones Isn’t Scary
As the Halloween season casts its spooky shadow across the world, fear and trepidation seem to be in the air. However, amidst all the ghosts, goblins, and ghouls, one fear you can confidently put to rest is switching to a Voice over IP (VoIP) business phone system. Changing to VoIP can be an empowering and…
Read MoreWhat to Consider When Changing Your Phone Company
Last month, we explored the many reasons a business might decide to switch to a new voice over IP (VoIP) VoIP phone company. If you have decided to make a change, it’s time to assess your needs, identify a new provider, and prepare for the transition. Assess Your Current Needs The first step…
Read More5 Reasons to Use Local Business Phone and Internet Providers
As a business owner, you’re inundated with marketing messages from national phone and internet companies promoting their latest bundled packages. So, it’s not surprising that many organizations default to using large telecom corporations like AT&T or Comcast. But they’re not your only options. Local business phone and internet service providers offer many advantages beyond national…
Read MoreDesk Phone vs. Softphone: What’s Best For Your Business?
Your old phone system is on the fritz. You’ve been limping it along by finding replacement parts and handsets on eBay, but it will fail any day. So, you’ve started shopping for a replacement. After weighing the pros and cons of premises-based versus cloud-based options, you decide on a hosted voice-over IP (VoIP) phone system. But…
Read MoreLafayette’s Go-To Phone and Internet Providers: Two Local Businesses, One Local Solution
Hosted voice over IP (VoIP) business phones aren’t picky about internet service providers. They’ll fire up and “work” regardless of the vendor name at the top of your monthly internet bill. But there’s a caveat. Your VoIP phones will throw a fit if that vendor’s internet service is slow or degraded by high packet loss…
Read MoreStay On-the-Go with a Business Softphone
Meetings across town. Picking up sick kids from school. Helping customers after-hours. There are tons of times when you need to leave your office but want to stay connected. You could give everyone your cellphone number, but then you risk customers or coworkers calling at all hours of the day (and night!). If you find…
Read MoreBusiness Number Being Labeled as Spam? Here’s What To Do
You’ve called a few customers who usually pick up on the first or second ring, but now, they’re sending you to voicemail. What’s changed? Did you do something to jeopardize the business relationship? Probably not! Your phone number’s caller ID may be appearing as “spam risk,” “spam likely,” “potential spam,” or some variation indicating the…
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