Archive for August 2019
Can I Talk to a Human?! IVRs and Auto-Attendants—Options for Answering Business Phone Calls
REPRESENTATIVE, REPRESENTATIVE, REPRESENTATIVE…HUMAN, PERSON, FRONT DESK…HELP! We’ve all been there. We call a business and need to complete a simple task or ask a question. Yet, the “robot” on the other end of the line makes it almost impossible. You don’t want customers to face the same frustration when they call your business, so you’ve…
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