Hosted voip phone service
What You Should Know Before Switching to VoIP
You’ve decided to eliminate your outdated analog phone system and switch to a Voice over IP (VoIP) system. Congrats! Now, it’s time to start the transition! There are a few key differences between the two platforms you should know before, during, and after the process. For example, what are the main technical differences between an…
Read MoreDo you need to switch to VoIP?
Business owners ask themselves this question all the time, and it’s an important one to answer correctly. A VoIP (Voice over Internet Protocol) phone system may not be the right solution if you don’t need the benefits it provides, such as cutting costs by having your own PBX (Private Branch Exchange), the ability to customize…
Read MoreGobble Up VoIP Features, Spend More Time With Family
Thanksgiving reminds us to express gratitude and reflect on what we’re thankful for — family, friends, good health. We tend to overlook the little things that can make the most significant difference. The ones that make life easier each day — dishwashers, microwaves, fast Internet connections, etc. Maybe even the features of your business’ Voice…
Read MoreA Bridge Over Troubled Internet
Think back to the last time the internet crashed at your office. Was it a little chaotic? No computers, no phones, no point of sale system. Staff barging in and pinging you on chat, asking you what’s going on while you’re trying to call the internet provider (ISP). Sometimes, it’s just a blip, and the…
Read MoreGo With the Call Flow – Planning Your Business Phone System
It’s easy to get overwhelmed when planning exactly how your hosted VoIP phone system should work. Given the system’s flexibility, you can make it as simple or complex as you like. If you aren’t the person who answers most incoming calls, it’s best to consult with those staff members who do. They have the best…
Read MoreKeep Talkin’ During COVID-19 – Lafayette, Indiana
Small business owners in Lafayette, Indiana, like yourself, have been tackling decisions related to this Coronavirus (COVID-19) pandemic. If your business model allows, you probably have most, if not all, employees working remotely from home. Or, you’re trying to figure out how to transition to a mobile workforce while still maintaining productivity. Internet-based business phone…
Read MoreBusiness Phone Contract Expiring Soon? 5 Questions to Consider when Investing in Lafayette Internet Phone Service
Your phone contract may be expiring soon. Do you know when?
“I’m not in a contract. I don’t have to worry about that,” you think…
Read MoreWhy Isn’t My Business Phone Ringing? Managing Phone Systems in a Digital World
Changing your company’s phone system requires some planning for a smooth transition. You need to figure out what features you want on each phone, what should happen when a call comes in, who receives the voicemail, and on it goes. The short-term tasks associated with implementation sometimes mask a larger consideration—what happens if the system…
Read MoreDo Texting and Business Go Together? A Word from Lafayette’s Trusted Phone Company
Look around. Whether you’re at a grocery store, restaurant or park bench, you’re bound to see at least one person on a cellphone. People texting and talking on cellphones in public is commonplace today. However, using cellphones at work has traditionally been considered unprofessional behavior. While we don’t advocate employees perusing Facebook during meetings, you…
Read MoreEvaluating New Phone Companies in Lafayette, IN
Think of all the phone companies you know. Let’s see…AT&T, Verizon, Frontier, CenturyLink…is that it? In this scenario, perception isn’t reality. The market has significantly changed, and there are many new phone companies available for businesses. Waiting until your existing phone system is on its last leg or your contract is nearly finished is too late to…
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