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If you’re experiencing dropped calls, poor audio quality, or other headaches with your hosted voice over IP (VoIP) phone system, it might be time to look at your company’s IT network. Your system relies heavily on a stable and efficient network to deliver high-quality voice calls, video conferencing, and other…
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As a business owner, you sign documents almost every day. You take more time digesting some documents than others, especially multi-year vendor contracts. But after the ink dries, you move on to the next priority and typically don’t think about it again. Many vendors give you a heads-up when the…
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In the digital age, where smartphones have become extensions of ourselves, it’s tempting to use our personal cellphone numbers for business purposes. After all, having all calls and messages in one place seems convenient. However, this convenience comes with its own set of pitfalls and drawbacks, which can have significant…
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When you hear the term “business phone system,” you probably default to thinking about a phone on a desk. (Or, if you’re used to old analog systems, perhaps a PBX box in an office closet.) While physical phones are typically front-and-center, the system can be much more complex, especially if…
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As you prepare your business for the upcoming year, don’t overlook the critical aspect of your communication infrastructure – your phone system. A well-functioning and user-friendly VoIP phone system is often the first point of contact between your business and potential clients. Ensuring a seamless and positive experience for…
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When researching business phone providers, it’s easy to focus only on price. Yet, exceptional customer support from your voice over IP (VoIP) phone company is crucial for several reasons that directly impact your business. Focusing more on customer service during your vetting process could save you the time, money,…
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