VoIP internet phone service
Break Free of Long-Term Business Phone Contracts
As a business owner, you sign documents almost every day. You take more time digesting some documents than others, especially multi-year vendor contracts. But after the ink dries, you move on to the next priority and typically don’t think about it again. Many vendors give you a heads-up when the contract is about to expire,…
Read MoreStriking the Right Balance: VoIP Price vs. Exceptional Customer Support
When researching business phone providers, it’s easy to focus only on price. Yet, exceptional customer support from your voice over IP (VoIP) phone company is crucial for several reasons that directly impact your business. Focusing more on customer service during your vetting process could save you the time, money, and headache of switching providers…
Read MoreDon’t Be Spooked! Switching to VoIP Phones Isn’t Scary
As the Halloween season casts its spooky shadow across the world, fear and trepidation seem to be in the air. However, amidst all the ghosts, goblins, and ghouls, one fear you can confidently put to rest is switching to a Voice over IP (VoIP) business phone system. Changing to VoIP can be an empowering and…
Read MoreWhat to Consider When Changing Your Phone Company
Last month, we explored the many reasons a business might decide to switch to a new voice over IP (VoIP) VoIP phone company. If you have decided to make a change, it’s time to assess your needs, identify a new provider, and prepare for the transition. Assess Your Current Needs The first step…
Read MoreSwitching VoIP Phone Companies: A Smart Move for Your Business
Voice over Internet Protocol (VoIP) phone systems have become the go-to choice for many businesses. You may already use one and recognize that it’s a cost-effective, feature-rich, and scalable communication solution. But is your existing VoIP provider meeting your expectations? It might be time to consider making a switch. From poor call quality and missing…
Read MoreDesk Phone vs. Softphone: What’s Best For Your Business?
Your old phone system is on the fritz. You’ve been limping it along by finding replacement parts and handsets on eBay, but it will fail any day. So, you’ve started shopping for a replacement. After weighing the pros and cons of premises-based versus cloud-based options, you decide on a hosted voice-over IP (VoIP) phone system. But…
Read MoreLafayette’s Go-To Phone and Internet Providers: Two Local Businesses, One Local Solution
Hosted voice over IP (VoIP) business phones aren’t picky about internet service providers. They’ll fire up and “work” regardless of the vendor name at the top of your monthly internet bill. But there’s a caveat. Your VoIP phones will throw a fit if that vendor’s internet service is slow or degraded by high packet loss…
Read MoreKeep on Talkin’ – Even When the Internet Fails!
Take a look around your business. How many devices connect to the internet? What happens if there’s an outage? Computers, credit card machines, phones, etc., all the essential tools to successfully run a business, rely on internet service. They allow you to connect and engage with your customers. That’s why an internet outage can be…
Read MoreStay On-the-Go with a Business Softphone
Meetings across town. Picking up sick kids from school. Helping customers after-hours. There are tons of times when you need to leave your office but want to stay connected. You could give everyone your cellphone number, but then you risk customers or coworkers calling at all hours of the day (and night!). If you find…
Read MoreCelebrate the Good Times, Come On
Live in the now! The past is in the past! Forward march! A million sayings remind us to focus on the future and not dwell on the past. But this is the time of year when reflection on what happened in the last 12 months makes sense. It’s easy to get caught up in what…
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