From Static to Seamless: The Importance of Clean IT Networks for VoIP Phones

If you’re experiencing dropped calls, poor audio quality, or other headaches with your hosted voice over IP (VoIP) phone system, it might be time to look at your company’s IT network. Your system relies heavily on a stable and efficient network to deliver high-quality voice calls, video conferencing, and other collaboration features. Any issues within…

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Break Free of Long-Term Business Phone Contracts

As a business owner, you sign documents almost every day. You take more time digesting some documents than others, especially multi-year vendor contracts. But after the ink dries, you move on to the next priority and typically don’t think about it again.  Many vendors give you a heads-up when the contract is about to expire,…

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Striking the Right Balance: VoIP Price vs. Exceptional Customer Support

  When researching business phone providers, it’s easy to focus only on price. Yet, exceptional customer support from your voice over IP (VoIP) phone company is crucial for several reasons that directly impact your business. Focusing more on customer service during your vetting process could save you the time, money, and headache of switching providers…

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Don’t Be Spooked! Switching to VoIP Phones Isn’t Scary

As the Halloween season casts its spooky shadow across the world, fear and trepidation seem to be in the air. However, amidst all the ghosts, goblins, and ghouls, one fear you can confidently put to rest is switching to a Voice over IP (VoIP) business phone system. Changing to VoIP can be an empowering and…

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What to Consider When Changing Your Phone Company

Last month, we explored the many reasons a business might decide to switch to a new voice over IP (VoIP) VoIP phone company. If you have decided to make a change, it’s time to assess your needs, identify a new provider, and prepare for the transition.     Assess Your Current Needs The first step…

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Switching VoIP Phone Companies: A Smart Move for Your Business

consider switching to a voip phone company for better results

Voice over Internet Protocol (VoIP) phone systems have become the go-to choice for many businesses. You may already use one and recognize that it’s a cost-effective, feature-rich, and scalable communication solution. But is your existing VoIP provider meeting your expectations? It might be time to consider making a switch. From poor call quality and missing…

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Desk Phone vs. Softphone: What’s Best For Your Business?

uplync ensures your business voip phones are secure and ready to use

Your old phone system is on the fritz. You’ve been limping it along by finding replacement parts and handsets on eBay, but it will fail any day. So, you’ve started shopping for a replacement. After weighing the pros and cons of premises-based versus cloud-based options, you decide on a hosted voice-over IP (VoIP) phone system. But…

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Keep on Talkin’ – Even When the Internet Fails!

Person enjoying LTE failover services

Take a look around your business. How many devices connect to the internet? What happens if there’s an outage? Computers, credit card machines, phones, etc., all the essential tools to successfully run a business, rely on internet service. They allow you to connect and engage with your customers. That’s why an internet outage can be…

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Stay On-the-Go with a Business Softphone

Woman talking on voip business softphone

Meetings across town. Picking up sick kids from school. Helping customers after-hours. There are tons of times when you need to leave your office but want to stay connected. You could give everyone your cellphone number, but then you risk customers or coworkers calling at all hours of the day (and night!). If you find…

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