Break Free of Long-Term Business Phone Contracts

As a business owner, you sign documents almost every day. You take more time digesting some documents than others, especially multi-year vendor contracts. But after the ink dries, you move on to the next priority and typically don’t think about it again. 

Many vendors give you a heads-up when the contract is about to expire, but the business phone industry is notoriously bad about relying on auto-renewing contracts without contacting you first. Here’s the usual scenario: You commit to a multi-year agreement for discounted pricing. The company sets the contract to auto-renew, and you don’t realize it until you want to switch to a new phone provider and receive a hefty early termination bill. 

Another scenario is that the contract expires, and your monthly bill skyrockets. You call to figure out what’s happening, and they convince you to sign another multi-year agreement. It’s a cycle of confusion and frustration.

It might be time to check your contract status and review the terms, especially if you’re considering changing to a new voice over IP (VoIP) phone company.

A Few Key Areas to Consider

Cost Structure

Clarify all costs involved, including setup fees, monthly service charges, usage fees, and any additional charges for features or upgrades. Make sure there are no hidden fees that could surprise you later.

Support and Customer Service

Understand the level of customer support the phone company provides. Check if they offer 24/7 support and how quickly they respond to inquiries or service requests.


Ensure the contract accommodates your business’s growth. Verify if there are options to easily scale up or down the services based on your evolving needs.

Features and Add-Ons

Identify the specific features and services included in the contract, such as voicemail, call forwarding, conferencing, etc. 

Contract Terms and Duration

Understand the duration of the contract, including any renewal clauses and termination procedures. Be wary of long-term contracts that may lock you in without flexibility.

Exit Strategy

Inquire about the process for terminating the contract, including any penalties or fees involved. Establish an exit strategy in case you need to switch providers.

No Contracts Required – Your Lafayette, IN, Business Phone System Provider

You don’t need to sign a long-term contract to have reliable VoIP business phone service. UpLync Communications’ customers in Lafayette, Indiana, stay because they want to—not because they have to. We will even help check your contract status and discuss your options before switching. Connect with UpLync for a free evaluation and to learn more about our VoIP business phones with no long-term contracts!