Posts Tagged ‘voip phones lafayette in’
Go UpLync! It’s Your Birthday!
Happy Birthday, UpLync! You’re officially 25. You can now rent a car without any restrictions or extra “young driver” fees. The Early Days Just like humans, UpLync has morphed and matured. It hasn’t always been a VoIP provider in Lafayette, IN. During its infancy in the late 1990s and early 2000s, UpLync went by GOIN,…
Read MoreNot Your Grandad’s Business Phones – VoIP
Handsets keep breaking, and you can’t find any more replacements on eBay. The PBX crashes every other day, leaving the business without phone service for at least an hour while it reboots. As much as you’d like to keep limping your existing business phone system along, it’s time to start shopping. Another Look at VoIP…
Read MoreBusiness Phones in Your Home Office
It’s getting close to decision time. Do you keep your office space that’s been sitting empty for the last year? Do you embrace running an entirely remote business, or create a hybrid option? There are contradicting studies floating around advocating for each one. Yet, for employees, the choice is obvious. In a recent survey from…
Read MoreIgnorance Isn’t Bliss – 4 VoIP Questions You’re Afraid to Ask
There are no dumb questions. Most of us have heard that from a teacher or two in our lifetime. Yet, asking what we consider to be a “dumb” or “silly” question is difficult for some people, especially in a business setting. We fear that asking it may make us appear somehow incompetent. If you happen…
Read MoreAdding VoIP Phones To Your Training Toolkit
It’s a shiny new year, and as a business owner, you might be considering new professional development or training options for your employees. Your business phones can often be used as a training tool, especially if you have a Voice over IP (VoIP) system with advanced features. Better Phone System = Better Customer Service If…
Read MoreCtrl Your VoIP – Ask These 5 Questions
Control. We crave it so much that we gave ourselves a key for it on our keyboards. And, we didn’t stop there. We have the ultimate control. Don’t think so? Just type Ctrl+Alt+Delete. BAM – you just killed a computer! Sadly, not everything in life works that way (insert buzzkill!). As a small business owner,…
Read MoreTHANK YOU, 2020!
“Life is a series of natural and spontaneous changes. Don’t resist them; that only creates sorrow. Let reality be reality. Let things flow naturally forward in whatever way they like.” ― Lao Tzu How are you? It seems like a loaded question after the last 10 months. A global pandemic, racial inequality riots, an election—most…
Read MoreSurprise! No, It’s Not Your Birthday, Just Your Phone Bill
Surprise! You owe more money than you agreed to! Unfortunately, unlike your birthday party, this surprise doesn’t include balloons and cake. (Well, unless someone has an awfully sick sense of humor.) Sure, surprises can be fun, but not when they involve your new Voice over IP (VoIP) business phone system and monthly service bill. Old-school…
Read MoreHow May I Help You Today? 9 Questions to Evaluate VoIP Business Customer Support
Tell me about the best customer service experience you’ve ever had. Now, describe the worst. Which one took you longer to remember? Unfortunately, customer service has developed a negative reputation, especially when it comes to calling or emailing business telephone companies. Frustrating automated systems, long wait times, wrong answers—they’re probably all in that story of…
Read MoreBehind the Curtain: Your 5-Step VoIP Phone System Installation
The day has arrived. You’ve worked through the first three steps of the onboarding process, and it’s “go” time. The installer is on his way, and your new hosted Voice over IP (VoIP) phone system will be running by close of business. (It’s Christmas Day for phone nerds!!) But what exactly is this day going…
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