Meetings across town. Picking up sick kids from school. Helping customers after-hours. There are tons of times when you need to leave your office but want to stay connected. You could give everyone your cellphone number, but then you risk customers or coworkers calling at all hours of the day (and night!).
If you find yourself in these or similar situations, consider using a softphone.
What’s a Softphone?
A softphone is a software application you install on your internet-connected device (i.e., smartphone or computer) to make phone calls. A softphone allows you to take your work phone with you wherever you go because the software transforms your personal device into your business office extension.
Protecting Your Private Number
If you decide to use a softphone, you’ll make and answer calls directly through the app on your cell or computer. Outgoing calls appear from your business number, keeping your personal number private.
You can access the same features you’re accustomed to using on your desk phone via the softphone because it’s interconnected with your hosted voice over IP (VoIP) phone system. A few options include…
- Checking voicemail
- Recording and transferring calls
- Creating conference calls on demand
- Switching into Do Not Disturb (DND) mode
Softphones also have advanced features running in the background. For example, they seamlessly switch between WiFi and your mobile data plan, so you don’t drop calls. They also conserve your device battery by using push notifications.
Your Full-Service Business VoIP and Softphone Provider – Lafayette, Indiana
If you’re looking for an easy-to-use softphone, contact UpLync Communications, a VoIP phone service provider in Lafayette, IN. UpLync makes connecting with your callers simple and effective by managing your business phone system so you can focus on what matters most – growing your company.
Download UpLync Softphone
The UpLync Softphone app is available via Google Play, Apple App Store, and Microsoft Store. It requires a license from UpLync Communications. Contact us today about getting started.
If you’re an existing UpLync customer who wants to upgrade your current softphone app, please email [email protected].