Beyond Phones: Integrating All Elements of a VoIP System

When you hear the term “business phone system,” you probably default to thinking about a phone on a desk. (Or, if you’re used to old analog systems, perhaps a PBX box in an office closet.) While physical phones are typically front-and-center, the system can be much more complex, especially if you use hosted voice over…

Read More

Striking the Right Balance: VoIP Price vs. Exceptional Customer Support

  When researching business phone providers, it’s easy to focus only on price. Yet, exceptional customer support from your voice over IP (VoIP) phone company is crucial for several reasons that directly impact your business. Focusing more on customer service during your vetting process could save you the time, money, and headache of switching providers…

Read More

Don’t Be Spooked! Switching to VoIP Phones Isn’t Scary

As the Halloween season casts its spooky shadow across the world, fear and trepidation seem to be in the air. However, amidst all the ghosts, goblins, and ghouls, one fear you can confidently put to rest is switching to a Voice over IP (VoIP) business phone system. Changing to VoIP can be an empowering and…

Read More

What to Consider When Changing Your Phone Company

Last month, we explored the many reasons a business might decide to switch to a new voice over IP (VoIP) VoIP phone company. If you have decided to make a change, it’s time to assess your needs, identify a new provider, and prepare for the transition.     Assess Your Current Needs The first step…

Read More

I just called to say… THANK YOU

grateful voip provider in lafayette in

Thank you. When was the first time you heard those two words together? You may not remember because you were so young.  What’s in a “Thank you?” “Thank you,” along with “please,” is one of the first phrases we learn. It’s packaged with developing manners and polite behavior during early childhood. For most people, saying…

Read More