Posts by UpLync
Avoid Caller Confusion with Holiday Phone Greetings
Buying last-minute Secret Santa gifts, organizing the annual office holiday party, running sales and promotions for customers—the silly season is in full swing. With so many distractions, it’s easy to overlook the basics, like changing your company’s voicemail greeting to improve your customers’ experience. Hello, You’ve Reached… Your business will most likely change operating hours,…
Read MoreGobble Up VoIP Features, Spend More Time With Family
Thanksgiving reminds us to express gratitude and reflect on what we’re thankful for — family, friends, good health. We tend to overlook the little things that can make the most significant difference. The ones that make life easier each day — dishwashers, microwaves, fast Internet connections, etc. Maybe even the features of your business’ Voice…
Read MoreInvasion of the Dial-Tone Snatchers
Witches, cobwebs, gravestones, eerie music… It’s Halloween season and time for some horror stories – VoIP style. We asked our customers for their scariest phone-related situations. Here’s a small sample of what we heard. DOA Dial-Tone I showed up to the office like any other day, put my lunch in the fridge, and plopped down…
Read MoreA Bridge Over Troubled Internet
Think back to the last time the internet crashed at your office. Was it a little chaotic? No computers, no phones, no point of sale system. Staff barging in and pinging you on chat, asking you what’s going on while you’re trying to call the internet provider (ISP). Sometimes, it’s just a blip, and the…
Read MoreMake Greater Connections at Expo
We interrupt our regularly scheduled blog post to bring you this important message. While it pains us to admit this, using a voice over IP (VoIP) business phone system isn’t the only way to connect with your customers and prospects. In-person events are making a post-COVID(ish) comeback, and if you are a business owner, the…
Read MoreSIP’n On Savings
Phone System Pop Quiz Do you have a relatively new phone system that uses traditional analog phone lines? Is your phone system pretty old, but you don’t have any room in the budget to replace it? Are you paying one company for the office’s internet service and a separate telephone company for the phone lines?…
Read MoreTalk “VoIP” to Me – The Latest Phone Lingo
When you’re immersed in a specific industry every day, it’s easy to forget that not everyone speaks the same business “language.” You throw around jargon that makes complete sense to coworkers, but when you use it with clients, they respond with the same face your grandma gave you when you first said LOL. The tech…
Read MoreGo UpLync! It’s Your Birthday!
Happy Birthday, UpLync! You’re officially 25. You can now rent a car without any restrictions or extra “young driver” fees. The Early Days Just like humans, UpLync has morphed and matured. It hasn’t always been a VoIP provider in Lafayette, IN. During its infancy in the late 1990s and early 2000s, UpLync went by GOIN,…
Read MoreNot Your Grandad’s Business Phones – VoIP
Handsets keep breaking, and you can’t find any more replacements on eBay. The PBX crashes every other day, leaving the business without phone service for at least an hour while it reboots. As much as you’d like to keep limping your existing business phone system along, it’s time to start shopping. Another Look at VoIP…
Read MoreBusiness Phones in Your Home Office
It’s getting close to decision time. Do you keep your office space that’s been sitting empty for the last year? Do you embrace running an entirely remote business, or create a hybrid option? There are contradicting studies floating around advocating for each one. Yet, for employees, the choice is obvious. In a recent survey from…
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