Posts Tagged ‘business phones lafayette IN’
Cubicle, Conference Room, Couch—Use VoIP to Connect with Customers from Anywhere
Holy cow! The COVID-19 pandemic has taken you for a ride this last month—determining if your small business is “essential” and then figuring out how to stay open while also keeping your employees and customers safe and healthy. -OR- Scrambling to get employees set up to work from home and then managing them with kids…
Read MoreLong-Term Contracts Suck
It’s a bold statement, sure. But, we see it all the time. You are ready to change your business phone system. You gather quotes from providers, select your favorite, and schedule the installation. But, can you? “What do you mean? I own the business. I can change phone companies whenever I want!” Sadly, you discover…
Read MoreReduce Holiday Work Stress with VoIP Phone Systems
Wait, you’re saying there’s something that can help make the holiday season LESS stressful? Sign me up! It’s true. The features and functionality of a Voice over IP (VoIP) phone system can help you proactively communicate with customers regarding holiday promotions you’re offering or changes in business hours. It can also make working from home…
Read MoreWhat the Fax!?! Options for Faxing in the 21st Century – Lafayette, Indiana
When we ask potential business phone customers if they also need fax service, we typically get the same reactions. One involves a cringing face with a reluctant, “yes.” The other is almost always the question… “People still fax?” Yep. It’s 2019 and businesses are still faxing. In the last few months, our hosted VoIP phone…
Read MoreCan I Talk to a Human?! IVRs and Auto-Attendants—Options for Answering Business Phone Calls
REPRESENTATIVE, REPRESENTATIVE, REPRESENTATIVE…HUMAN, PERSON, FRONT DESK…HELP! We’ve all been there. We call a business and need to complete a simple task or ask a question. Yet, the “robot” on the other end of the line makes it almost impossible. You don’t want customers to face the same frustration when they call your business, so you’ve…
Read MoreWhy Isn’t My Business Phone Ringing? Managing Phone Systems in a Digital World
Changing your company’s phone system requires some planning for a smooth transition. You need to figure out what features you want on each phone, what should happen when a call comes in, who receives the voicemail, and on it goes. The short-term tasks associated with implementation sometimes mask a larger consideration—what happens if the system…
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