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When you’re immersed in a specific industry every day, it’s easy to forget that not everyone speaks the same business “language.” You throw around jargon that makes complete sense to coworkers, but when you use it with clients, they respond with the same face your grandma gave you when you…
Happy Birthday, UpLync! You’re officially 25. You can now rent a car without any restrictions or extra “young driver” fees. The Early Days Just like humans, UpLync has morphed and matured. It hasn’t always been a VoIP provider in Lafayette, IN. During its infancy in the late 1990s and early…
Handsets keep breaking, and you can’t find any more replacements on eBay. The PBX crashes every other day, leaving the business without phone service for at least an hour while it reboots. As much as you’d like to keep limping your existing business phone system along, it’s time to start…
It’s getting close to decision time. Do you keep your office space that’s been sitting empty for the last year? Do you embrace running an entirely remote business, or create a hybrid option? There are contradicting studies floating around advocating for each one. Yet, for employees, the choice is obvious.…
There are no dumb questions. Most of us have heard that from a teacher or two in our lifetime. Yet, asking what we consider to be a “dumb” or “silly” question is difficult for some people, especially in a business setting. We fear that asking it may make us appear…
It’s a shiny new year, and as a business owner, you might be considering new professional development or training options for your employees. Your business phones can often be used as a training tool, especially if you have a Voice over IP (VoIP) system with advanced features. Better Phone System…