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Wait, you’re saying there’s something that can help make the holiday season LESS stressful? Sign me up! It’s true. The features and functionality of a Voice over IP (VoIP) phone system can help you proactively communicate with customers regarding holiday promotions you’re offering or changes in business hours. It can…
Whether it’s a reminder for a doctor’s appointment or a coupon code for a discount at your favorite retail store, more businesses are texting you. It makes sense. Think about how you use texting in your personal life. Are you more likely to return a missed call from your mom…
When we ask potential business phone customers if they also need fax service, we typically get the same reactions. One involves a cringing face with a reluctant, “yes.” The other is almost always the question… “People still fax?” Yep. It’s 2019 and businesses are still faxing. In the last few…
When Lafayette-based Wintek Corporation opened its data center a few years ago, the wheels started turning here at UpLync. We wanted in! The servers running our internet-based phone systems were located in Chicago, Milwaukee, and Phoenix. There’s nothing technically wrong with housing our hardware in those cities, but why not…
REPRESENTATIVE, REPRESENTATIVE, REPRESENTATIVE…HUMAN, PERSON, FRONT DESK…HELP! We’ve all been there. We call a business and need to complete a simple task or ask a question. Yet, the “robot” on the other end of the line makes it almost impossible. You don’t want customers to face the same frustration when they…
Your phone contract may be expiring soon. Do you know when?
“I’m not in a contract. I don’t have to worry about that,” you think…