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Wait, you’re saying there’s something that can help make the holiday season LESS stressful? Sign me up! It’s true. The features and functionality of a Voice over IP (VoIP) phone system can help you proactively communicate with customers regarding holiday promotions you’re offering or changes in business hours. It can…
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Whether it’s a reminder for a doctor’s appointment or a coupon code for a discount at your favorite retail store, more businesses are texting you. It makes sense. Think about how you use texting in your personal life. Are you more likely to return a missed call from your mom…
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When we ask potential business phone customers if they also need fax service, we typically get the same reactions. One involves a cringing face with a reluctant, “yes.” The other is almost always the question… “People still fax?” Yep. It’s 2019 and businesses are still faxing. In the last few…
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When Lafayette-based Wintek Corporation opened its data center a few years ago, the wheels started turning here at UpLync. We wanted in! The servers running our internet-based phone systems were located in Chicago, Milwaukee, and Phoenix. There’s nothing technically wrong with housing our hardware in those cities, but why not…
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REPRESENTATIVE, REPRESENTATIVE, REPRESENTATIVE…HUMAN, PERSON, FRONT DESK…HELP! We’ve all been there. We call a business and need to complete a simple task or ask a question. Yet, the “robot” on the other end of the line makes it almost impossible. You don’t want customers to face the same frustration when they…
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Your phone contract may be expiring soon. Do you know when?
“I’m not in a contract. I don’t have to worry about that,” you think…
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