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You’re cruising along chatting with a friend on your way to your next appointment. Suddenly, there’s silence. “Hello, hello…hey, did I lose you?” All you can hear are bits of your friend’s voice—cutting in and out, slowly transforming into Charlie Brown’s teacher—WAH wah wah WAH wah wah WAH. Raise your…
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Note: There are two common types of hosted VoIP phone companies. For this blog, we focus on those that operate essentially as your newly formed phone department. They manage the system installation, modifications and ongoing maintenance. You don’t need to become a phone expert. Instead, you can continue doing what…
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Holy cow! The COVID-19 pandemic has taken you for a ride this last month—determining if your small business is “essential” and then figuring out how to stay open while also keeping your employees and customers safe and healthy. -OR- Scrambling to get employees set up to work from home and…
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Small business owners in Lafayette, Indiana, like yourself, have been tackling decisions related to this Coronavirus (COVID-19) pandemic. If your business model allows, you probably have most, if not all, employees working remotely from home. Or, you’re trying to figure out how to transition to a mobile workforce while still…
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Keeping your existing phone and fax numbers when switching to a VoIP phone company is a little like sitting in a traffic jam—you’re not sure exactly what’s happening ahead, but you have to wait until someone else moves before you can do anything. It is perhaps the biggest stressor for…
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It’s a bold statement, sure. But, we see it all the time. You are ready to change your business phone system. You gather quotes from providers, select your favorite, and schedule the installation. But, can you? “What do you mean? I own the business. I can change phone companies whenever…
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